With 45,000 incoming invoices per year, errors are highly undesirable. Yet Eden Hotels, with 14 hotels, faced exactly that problem: excessively long processing times and numerous errors requiring corrections, because the document workflow was not organized efficiently. By digitizing the entire process, from procurement to payment, the hotel chain aimed to save time and money. After an extensive software selection process, Elari proved to be the best fit for their requirements and needs.
Invoices can be retrieved very quickly
The first step toward a fully digitized Purchase to Pay process was digitizing purchase invoices. Elari Invoice Processing first underwent a six-week trial run in three of the chain’s eleven hotels at the time. The new workflow was immediately well-received. Moreover, the initial benefits were immediately apparent: fewer lost invoices, fewer errors during posting, and a faster, automated workflow. The greatest time savings come from retrieving and processing invoices.
To achieve even greater efficiency, Eden Hotels has agreed with its top 15 suppliers to receive invoices exclusively in digital form via the mailbox. This has resulted in 90% of invoices being received digitally. These can therefore be processed even faster in Elari.
“Working with Elari feels like a partnership.”
Joost Peeperkorn, Former Chief Financial Officer at Eden Hotels
Invoice processing with automatic invoice matching
After the invoice processing software was rolled out across the entire organization, it was time for the next step: streamlining the procurement process using Elari’s procurement software. The beauty of Elari is that it connects invoice processing and procurement with each other. The system automatically identifies and matches incoming invoices with the corresponding, approved purchase order and delivery: a 3-way match.
The invoices are then automatically posted and prepared for payment. Previously, employees had to search through filing cabinets for paper purchase orders and invoices to verify them. Now, Elari handles this automatically. That saves an enormous amount of time.
The collaboration feels like a partnership
Joost Peeperkorn concludes: “Thanks to Elari, the process is more reliable. After all, everything is recorded digitally. We’re also very satisfied with the service. Ongoing issues are addressed very quickly and accurately. They’re certainly proactive.”
Curious about what Elari can do for your organization?
Curious about 3-way matching and other benefits of Purchase to Pay? We’d be happy to demonstrate the power of Elari live during an online demo.
