Zozijn is a major organization for people with disabilities in the eastern Netherlands. They provide a wide range of care services, from residential and outpatient care to housing and day programs. They serve more than 4,000 clients and employ more than 2,800 staff members. Is Elari also suitable for such a complex organization? Absolutely. Read this success story to find out how.
Providing software for an exceptionally complex organization
Healthcare organization Zozijn was spending a lot of time approving and correctly entering expenses and invoices, managing HR matters, and getting a handle on financial data. They had a complex financial administration system, and that was coming at the expense of patient care at the bedside. That’s obviously not the intention.
Former account manager Gerjan speaks highly of Zozijn: “Zozijn has been using Elari for several years now. First for invoice processing and contract management, and a little later for procurement as well. At the time, they were among the first to utilize the full Purchase-to-Pay process. We even collaborated on an integration with Zorgboodschap. I’ve always found the collaboration to be very pleasant.”
“Even though Zozijn is perhaps the most complex healthcare organization in the Netherlands, they really make good use of Elari. They’ve fully implemented application management, to name just one example. Placing 15,000 purchase orders via OCI integrations is also going very well. That accounts for 75% of the total number of purchase orders Zozijn processed last year. And the setup of workflows for automated invoice processing is also worthy of praise.”
Working together to get the most out of healthcare
“We’re very open to using software to align our operations even more closely with the healthcare of tomorrow,” says Ilse Vial, Finance & Administration Manager at Zozijn.
“Together, we can get the best out of both healthcare and our business operations.”
Ilse Vial, Finance & Administration Manager at Zozijn
“We therefore fully support the vision we see at Elari. It’s crystal clear that we need to be agile in facing the future. That’s precisely where a great challenge lies when it comes to software. Together, we can achieve our ultimate goal: a balance between happy clients, satisfied employees, and sound business operations.”
Continuing to actively optimize Elari
“It’s great to see that Zozijn is always well-informed about developments surrounding Elari,” Gerjan continues. “They attend our webinars very frequently, for example. This allows them to gather a lot of internal knowledge that they use to make the most of the software. Zozijn is a discerning client that provides valuable feedback, especially during the implementation of Elari. You can build on that, and that’s why we’re now able to achieve such great results.”
“We look forward to continuing to make great strides,” says Ilse. “That way, we’ll be ready for the changes that lie ahead. I want to keep improving the organization of tomorrow’s healthcare, in part through the use of software.”
Automated invoice processing drastically reduces processing time
Ilse is particularly pleased with the APIs that integrate Visma’s software. This gives Elari users the flexibility and freedom to choose the best possible software solution for their specific needs, while also reducing complexity. At the same time, each company brings its own expertise to the table. One example of integration is employee synchronization with Visma | Raet. Ilse also cites several other examples.
“The advantage of letting software handle the work is that we, as the administrative team, can deliver more added value to the core process: providing care.” Ilse explains: “For example, as soon as someone places an order within the primary process, the entire invoicing workflow runs through the system, first through Elari and then through Visma.net Financials, thanks to an API integration. This means we have much less manual work to do. As a result, we can focus on the exceptions.”
“Thanks to Elari, the invoice processing time, for example, has been drastically reduced. We used to spend a whole day on manual invoice processing. Now, with Elari, that process is handled with the push of a button, so to speak. As a result, invoices are paid faster, with all the benefits that entails.”
Curious about what Elari can do for your organization?
Wondering if invoice processing software works just as well for your (healthcare) organization as it does for Zozijn? Read more on the Elari invoice processing page. There, you can also download a factsheet right away with even more in-depth information. Or request an online demo to see the software in action. We look forward to hearing from you.
